Named Entity Recognition (NER) & Entity Linking
Identification and span-level boundary annotation of standard and custom entities (persons, organizations, locations, products, numeric expressions), with grounding and disambiguation to external knowledge bases and client ontologies.
Relation Extraction (RE) & Knowledge Graph Triples
Semantic relation labeling between co-occurring entities within sentences or multi-paragraph texts, generating structured Subject-Predicate-Object triples for knowledge base construction and information extraction.
Intent Classification & Slot Filling (Conversational NLU)
Joint labeling of user utterances across dialogue flows, assigning top-level domain intents alongside fine-grained semantic slot entities for task-oriented chatbots, virtual assistants, and IVR systems.
Aspect-Based Sentiment Analysis (ABSA) & Opinion Mining
Fine-grained sentiment tagging linking polarity values (positive, negative, neutral) directly to specific entity attributes, feature aspects, and contextual opinion targets within customer reviews and feedback.
Document & Multi-Label Text Classification
Hierarchical, single-label, and multi-label document categorization tagging topic taxonomies, subject matter, routing priority, and language registers across support tickets, corporate emails, and articles.
Coreference Resolution & Anaphora Linking
Directed clustering linking pronouns, noun phrases, aliases, and nominal mentions to their single shared referent entity across complex, multi-speaker, and multi-page texts.
Semantic Role Labeling (SRL) & Syntactic Parsing
Frame-based linguistic parsing mapping predicate-argument structures ("who did what to whom, when, where, and how") alongside Part-of-Speech (POS) tags and Universal Dependency syntax trees.
Question Answering (QA) & Passage Retrieval Ground Truth
SQuAD-style span-extractive, multi-hop, and generative question-answer pair authoring tied to specific source passages to train retrieval-augmented generation (RAG) and machine reading comprehension models.
Natural Language Inference (NLI) & Semantic Similarity
Pairwise sentence labeling categorizing semantic relationships into Entailment, Contradiction, or Neutral states, alongside graded Semantic Textual Similarity (STS) scoring for cross-encoders and embedding models.
Text Summarization & Hallucination Verification
Generation of human reference summaries (extractive and abstractive) paired with sentence-level faithfulness labeling, factual consistency verification, and hallucination detection against source documents.
Trust & Safety Content Moderation
Rigorous multi-label categorization tagging policy violations—including hate speech, harassment, profanity, violent extremism, self-harm cues, and brand-safety risks—against strict platform guidelines.
Text De-Identification & PII Masking
Span-accurate detection and replacement (redaction, hashing, or synthetic surrogate swapping) of Personally Identifiable Information (PII) and Protected Health Information (PHI) to ensure regulatory compliance prior to model training.
Clinical & Biomedical NLP Annotation
Specialized medical record annotation executed by qualified clinicians, mapping unstructured clinical notes, pathology reports, and discharge summaries to standardized ontologies (UMLS, ICD-10, SNOMED-CT, RxNorm).
Legal Contract & Clause Extraction
Paralegal-vetted identification, classification, and extraction of standard and non-standard clauses—including indemnification, governing law, termination triggers, and confidentiality terms—across corporate agreements and regulatory filings.